This is one of my all time favorite quotes because it's so true. No matter how poorly someone may treat you, always take the high road and be kind, for you could have no idea what they have going on in their lives at the moment.
While this is no excuse to treat someone poorly, most of the time we lash out without realizing it and all we need is someone to show us an ounce of kindess and understanding. It's little things like holding the door open, smiling and saying hello to someone passing by, asking a stranger how their day was, etc. You never know how your kindess could affect someone in a positive way and turn their day around for the better.
This quote came to mind after reading a blog post my co-worker sent to me. It is titled "Healing Trauma: One Grocery Store Line at a Time," by Shenandoah Chefalo for the ACEs Connection Network. According to its site, ACEs Connection Network, is a social network dedicated to recognizing the impact of adverse childhood experiences in shaping adult behavior and health.
In this particular piece, the author speaks of an experience during a regular trip to the grocery store and how important it is to show compassion and empathy instead of judgement in certain situations in order to help ensue healing. It shows how much a little bit of kindess could go along way especially when a person is dealing with a traumatic experience in their lives. Give it a read, and follow Chefalo's advice the next time you run into a similar situation. You'll be happy you did.